Support

Whether you have a feature request, a problem to solve, or want to provide feedback, I’m available. Just submit the Support Request form on your Purple Turtle Creative account dashboard. Your account is created during checkout to help you view your order history, access your software downloads and license keys, and to submit support and refund requests.

30-Day Refund Guarantee

Your satisfaction is of the utmost importance to me. If you tried out software from me but found it wasn't your cup of tea, I'll refund your purchase! Just complete the short Refund Request form displayed at the bottom of qualifying* orders in your account.

*Your order must meet the following conditions to qualify for a refund: (1) was completed within the past 30 days according to EST, (2) has a status of “Completed”, and (3) is an original order—not a renewal

Plugin Information

If you’d like to learn more about each of my products, helpful links are on my Plugins page.

General Inquiries

If you have a pre-sale question or a non-account related inquiry, you can reach me at [email protected]

Custom Developments

To request a custom development, you can send your project details and budget to me at [email protected]