Support

Whether you have a feature request, a problem to solve, or want to provide feedback, I’m available. Just submit the Support Request form on your Purple Turtle Creative account dashboard.

Product Support for All Active Subscriptions

I like to keep things simple—if you have an active subscription for a product, you'll be able to receive support for that product directly from me, the developer! 🤓 This means you don't need to wait for your question to be transferred to the right department. Best of all, you won't need to pay extra just to get some help around here!

30-Day Refund Guarantee

Your satisfaction is of the utmost importance to me. If you tried out software from me but found it wasn't your cup of tea ☕️, I'll refund your purchase! Just complete the short Refund Request form displayed at the bottom of qualifying* orders in your account.

*Your order must meet the following conditions to qualify for a refund: (1) was completed within the past 30 days according to EST, (2) has a status of “Completed”, and (3) is an original order—not a renewal

General Inquiries

✉️ If you have a pre-sale question or a non-account related inquiry, you can reach me at: [email protected].

Plugin Information

If you’d like to learn more about each of my products, helpful links are on my Plugins page.