Who We Are
Purple Turtle Creative, LLC (referred to as “Purple Turtle Creative” throughout this policy) develops and sells WordPress-related software and publishes informative blog posts about WordPress, web development, and online services.
Purple Turtle Creative, LLC is a limited liability company registered with New York State in the United States.
The Purple Turtle Creative website address is: https://purpleturtlecreative.com/
You may contact the business owner and lead developer, Michelle Blanchette, directly at: [email protected]
Analytics
Purple Turtle Creative uses Google Analytics to track general website traffic and software usage information. The data is collected anonymously and cannot be traced back to specific visitors. Analytics tracking is used as minimally as possible to assess the reach and effectiveness of the writings and software offerings featured on the Purple Turtle Creative website. This information also helps Purple Turtle Creative identify system outages and failures so they can be resolved as quickly as possible. User and event data is retained for 14 months since the most recently recorded interaction.
For instructions on opting out of cookies, please see Google’s “Google Analytics Opt-out Browser Add-on”.
WordPress Plugin Software
WordPress plugins authored and distributed by Purple Turtle Creative may include the ability for providing remote software updates. When a new version of the software package is released, users will be notified within their WordPress system where the Purple Turtle Creative plugin is installed. To reliably provide this service and understand the needs of the plugin’s users, Purple Turtle Creative uses Google Analytics to record the client’s website domain name (or hashed IP address), website language locale, installed WordPress version, installed PHP version, and installed plugin version of all remote update requests.
WordPress plugins authored by Purple Turtle Creative that are distributed by another provider, such as WordPress.org, are subject to that provider’s own privacy policy. Purple Turtle Creative does not impose additional custom analytics or data tracking in these circumstances.
Premium Licensing & Billing
Purple Turtle Creative uses Lemon Squeezy to sell premium licenses and downloads. All billing transactions are processed through Lemon Squeezy, and Purple Turtle Creative does not store or process any payment information directly. Purple Turtle Creative uses Google Analytics to track premium license key validation, activation, and deactivation requests which are used to securely fulfill purchases to customers from the Purple Turtle Creative website. Purple Turtle Creative also uses Lemon Squeezy’s integration with Google Analytics to track visitor traffic anonymously across the Purple Turtle Creative digital storefront managed and hosted by Lemon Squeezy.
The Purple Turtle Creative storefront through Lemon Squeezy is accessible at: https://store.purpleturtlecreative.com/
Documentation Website
Purple Turtle Creative uses the GitHub Pages managed-hosting service offered by GitHub to host software documentation. Purple Turtle Creative uses Google Analytics to track visitor traffic anonymously across the documentation website.
The Purple Turtle Creative documentation website is accessible at: https://docs.purpleturtlecreative.com/
Email Communications
Purple Turtle Creative uses Mailgun to securely transfer email messages from the purpleturtlecreative.com domain. Your correspondence with any email address @purpleturtlecreative.com may be logged within Mailgun’s system for monitoring email deliverability. Interactions with email messages may also be tracked within Mailgun such as opening an email message to read it or clicking a link within an email message.
Purple Turtle Creative also uses Mailgun to manage mailing lists. By submitting your email address through a “subscribe” or “newsletter” form on the Purple Turtle Creative website, you consent to having your email address added to the relevant mailing list within Purple Turtle Creative’s Mailgun account. Purple Turtle Creative does not sell or distribute collected contacts’ information and only uses mailing lists via Mailgun to keep users updated on Purple Turtle Creative’s offerings and publications per their own request. Contacts may request removal from mailing lists at any time by clicking “unsubscribe” within any subscription-related email message.
Forms and Surveys
Purple Turtle Creative uses Google Forms to collect feedback, run polls and surveys, or as an alternative communication channel, such as receiving support requests, bug reports, or product reviews. Your Google account or manually-entered email address may be included with your submission only if it is needed for follow-up correspondence or account verification purposes. Submitting to a Google Form is not required to receive service from or communicate with Purple Turtle Creative, and you may alternatively email your entry directly to [email protected] to avoid submitting the Google Form.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Protection and Security
Requests made to the Purple Turtle Creative website are encrypted using SSL (Secure Sockets Layer), as may be indicated by a padlock in your web browser’s address bar. Using this encryption method helps prevent interception of submitted data.
Additionally, Purple Turtle Creative uses leading website security software and best practices, such as 2FA (two-factor authentication), to prevent data breaches and malicious logins. The Purple Turtle Creative website does not permit vulnerable account names and limits failed login attempts to prevent brute-force attacks. Strict user role permissions and access controls are also enforced to prevent unauthorized access.