Privacy Policy

Last Updated: March 23, 2020

Who I Am

Purple Turtle Creative is a brand name of my, Michelle Blanchette’s, sole-proprietorship. As Purple Turtle Creative, I develop, sell, and support my own WordPress-related goods and softwares as well as write informative blog posts for the WordPress and web development community.

“We”, “us”, and “our” used throughout Purple Turtle Creative legal documentation refer to Purple Turtle Creative as an entity which includes, but is not limited to, the Purple Turtle Creative websites, products, documentations, writings, artworks, and services.

The Purple Turtle Creative website address is: https://purpleturtlecreative.com/

You may contact Michelle directly at: [email protected]

Personal Data Collected

Comments

When visitors leave comments on the site, we collect the data shown in the comments form. Additionally, the visitor’s IP address and browser user agent string may be used to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our websites, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Refund Request Google Form submissions are used internally to offer support services and are stored using Google’s services. You may read Google’s Privacy Policy for details.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track general website traffic information. The data is collected anonymously and cannot be traced back to specific visitors.

eCommerce

While you visit our site, we’ll track:

  • Products you’ve viewed to personalize your shopping experience
  • IP address for payment processing and security reviews

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details, and an account username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account on our store for you to access your downloads and license keys
  • Comply with any legal obligations we have, such as calculating taxes
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for your future orders.

We will also store comments or reviews, if you choose to leave them.

What we share with others

We share information with third parties who help us provide our store services to you.

MailChimp

When shopping, MailChimp may keep a record of your email and cart contents for up to 30 days on their server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day.

By checking the box to “Subscribe to email updates” at checkout or by opting-in to receive emails from us anywhere on our websites, your contact information will be saved in our list of contacts with MailChimp. You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link at the bottom of any of our emails sent via the MailChimp service.

See MailChimp’s Privacy Policy for more details.

Stripe

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. To fulfill customer saved payment methods and subscription plans, a unique payment identifier will be saved on our servers and securely communicated to Stripe.

See Stripe’s Privacy Policy for more details.

How we protect your data

Requests made to our site are encrypted using SSL (Secure Sockets Layer), as may be indicated by a padlock in your web browser’s address bar when viewing pages on our sites. Using this encryption method prevents submitted data to be intercepted.

Additionally, we implement leading website security software to prevent data breaches and malicious logins. Using this software, we also require two-factor authentication for administrative accounts that have access to sensitive information. Furthermore, vulnerable account names are not permitted and failed login attempts are limited to prevent brute-force attacks.